Contact our team for product advice and service
We welcome inquiries from homeowners and small businesses seeking reliable garden equipment, guidance on tool selection, or information about warranty and delivery. Our customer care team combines product knowledge with practical field experience so you receive recommendations tailored to your property size, vegetation type, and expected workload. Use the form to request advice or schedule a service, or call during business hours for a direct response. For urgent service requests we prioritise clients with active maintenance plans to reduce downtime. Our contact channels are monitored by experts who can advise on compatible accessories, spare parts availability, and maintenance options. Whether you are comparing mower models, planning an irrigation upgrade, or need a chainsaw serviced, we aim to make the process straightforward and transparent.
How we support you
Our team provides practical support focused on keeping equipment productive and cost effective. We help with selecting the right power type, recommending maintenance intervals, and suggesting accessories that reduce operating time. For small businesses we provide guidance on total cost of ownership so you can compare fuel, battery charging, spare part availability, and service intervals. We also offer local pickup and delivery options for repairs and scheduled maintenance. When you contact us, please share your property size, typical vegetation, and any existing equipment details to help us provide the most relevant recommendations. We aim to respond to email inquiries within one business day and to phone requests during opening hours listed below. For emergency repair requests we will advise the fastest available option in your area.
Contact form
Use the form to request product advice, schedule service, or enquire about an order. Required fields are marked. We validate entries for accuracy and will confirm receipt by email. Phone number format should include your country code, for example +44 20 7946 0958.
Visit us
Our showroom and service centre are open during business hours. If you plan to visit for a service drop-off, please call ahead to confirm availability and reserve a time slot to minimise waiting.
Address shown above. Parking available on-site for drop-offs and pickups.